IT Services Advisor - Lake Norden

Career Opportunities ,

Job Title: IT Services Advisor

Company: Agropur

Location: Lake Norden, South Dakota

Description: 

The IT Services Advisor is responsible for keeping local plant IT operations at 100% uptime and preventing and minimizing the impact of downtime incidents caused by IT failures as a member of the IT/OT USA group.

  • Work in partnership with local Automation (OT) team. Build and maintain strong synergy between IT and OT.
  • Install, configure, maintain, and troubleshoot a wide range of hardware and software.
  • Isolate, reproduce and analyze a wide range of complex technical issues and drive their resolution, either directly or through escalation depending on urgency and complexity.
  • Communicate issues, failures, upgrades, or replacements in a timely manner to local management, IT leadership, and/or end-users to assist planning and ensure understanding.
  • Oversee work and performance of IT subcontractors. Ensure that company standards are being met and work is being completed to the highest quality levels.
  • Support and help maintain production environments (where applicable).

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

Experience, Skills and Abilities: 

  • Bachelor’s Degree in Computer Science or related field required.
  • Minimum three (3) years of relevant experience as a technical advisor required.
  • A+, Network+, Security+ required.
  • Equivalent combination of education and/or experience may be considered.

The Extras (Preferred Qualifications):

  • Experience in a plant/manufacturing environment preferred.

Hours/Employment Type: Full Time

Salary: N/A

How to Apply: Please visit our online posting

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