Lead Auditor/Quality Coordinator

Job Title: Lead Auditor/Quality Coordinator

Company: Masters Gallery Foods

Location: Plymouth, WI

Description: Responsible for coordinating all second-party, third-party, and regulatory audits. Responsible for maintaining Food Safety Policies, Quality Policies, and Standard Operating Procedures for all Masters Gallery Foods facilities. Responsibilities also include keeping records of, coordinating, and responding to all customer and consumer complaints.

Key Responsibilities:

• Coordinate and lead GFSI audits, Regulatory Audits, and Customer Audits.
• Document, maintain, and respond to customer and consumer complaints along with assisting in identifying and resolving complaints.
• Maintain customer portals for needed items like complaint tracking and respond as needed.
• ANSI Certified HACCP Coordinator - Maintain HACCP plan and perform reviews.
• ANSI Certified Internal Auditor - Conduct internal systems audits annually of all departments.
• Create, update, and maintain documents and records for the following programs: Good Manufacturing
• Practices (GMP's), Standard Operating Procedures (SOP's), Food Safety Manuals, Quality Systems
• Manual, Organic Program, Pest Control, and British Retail Consortium (BRC) Certification.
• Assist in developing and implementing new requirements for the Quality Department, customers, food safety, and regulatory.
• Maintain Approved Supplier list for all suppliers of bulk, ingredients, and packaging materials.
• Analyze internal quality metrics and develop reports to communicate items that this position is responsible for (complaints, audits, holds, etc.).
• Maintain KPI's for the Quality Department.
• Record and follow up on all audit findings and communicate them appropriately. Verify implementation of corrective actions and completed work orders by maintaining the CAPA log.
• Assist in performing monthly plant inspections (building and grounds) as needed.
• Lead and/or assist on Continuous Improvement and Quality projects as needed.
• Assist/backup for Quality Department Personnel, Quality Manager, and Director of Quality Systems as needed.
• Perform other duties as assigned by the Food Safety/Quality Systems Supervisor, Vice President of Food
• Safety, Quality and Product Development, Director of Quality Systems, or Quality Manager

Experience, Skills and Abilities: At Masters Gallery Foods, enhancing the lives of those we influence, whether our employees, our partners or individuals in our communities, is something we strive to do every day. After all, we believe a positive impact is something to be proud of, and is the foundation for everything we do. If you're looking for an opportunity to be empowered to be the best you can be at work or at home, you've come to the right place. We offer a cooperative culture that is rich in ongoing career development and rooted in collaboration.

Masters Gallery Foods is proudly based in Wisconsin, and delivers the highest quality cheese products to our partners and customers. You will be supported and encouraged to make a difference, and your dedication and passion is acknowledged and appreciated. If you want to make a change and start where you can grow, you can at Masters Gallery Foods. Join us! 

Qualifications & Skills:

• A High School diploma is required. An Associate Degree in a quality-related field is preferred.
• Two to five years of quality, documentation, or operations experience is preferred.
• Effective communication and collaboration skills.
• Strong organizational skills.
• Ability to work cross-functionally in all departments and gain input/feedback.
• Efficient in computer and iPad applications.
• Ability to work in a fast-paced work environment.
• Knowledge of FDA, USDA, WDA food safety regulations and inspection protocol.
• What Masters Gallery Foods Can Offer You:
• We're a company built on many values, among them are passion, integrity, and people, which means if you join Masters Gallery, you'll join a team brought together by enthusiasm, trust, and dedication.
• Beyond our commitment to offering exceptional products and customer service, Masters Gallery is committed to career development, flexibility, and fun at work.

To uphold those values, Masters Gallery Foods provides: 

• A generous benefits package (health, dental, vision, disability, life insurance, critical illness, accident coverage, 401(k) with company match, and more)
• Vacation Time Off (service-based paid time off and 10 paid holidays)
• Center for Health and Wellness - Free to employees and their dependents
• Incentives and incentive programs (such as tuition reimbursement, student loan forgiveness, subsidized fitness programs, cell phone discount programs, employee assistance program, AAA, and more)
• Opportunities to give back to the community (drives, activities, matched donations, and more)
• Green sustainability initiatives
• Continuous improvement initiatives - technology driven
• Training and development programs
• Cheese Store, free popcorn, hot beverages, and filtered Culligan water
• Listen to Sirius XM Radio while you work!
• Continuous communication with Employees - Company App
• Opportunities to give feedback and suggestions in a judgement-free zone
• Numerous fun activities throughout the year (potlucks, company picnics, holiday party and more)

Masters Gallery is an Equal Opportunity Employer. We encourage all qualified applicants to apply. 

Hours/Employment Type: Full Time

Salary/Wages: Salary

How to Apply: Visit our online posting.

Questions? Please contact Natasha Kim at nkim@mastersgalleryfoods.com, (920) 400-1767